Shipping and Return Policies
We make every effort to ship items promptly and in most cases orders received before 12:00 noon PST (M-F) will ship that same day.
You will receive an email with tracking information when your order ships.
Shipping for orders totaling over $35.00 will be free in the contiguous 48 US states. Orders totaling less than $35.00 in the contiguous 48 US states will have a flat rate charge of $5.99. We will usually ship by USPS Priority Mail but may choose other methods if we deem them appropriate. Please contact us for any special requests or handling.
(Whenever possible we will use recycled and environmentally friendly materials in our shipping packaging)
International customers please order through:
Entirely Pets or
Returns – 100% Satisfaction Guaranteed!
Your business is greatly appreciated. If you are not completely satisfied with any Sweetwater Nutrition product, simply return it within 60 days of receipt along with the original invoice (or email) and it will be refunded, replaced, or exchanged for you.
Please contact us via email or phone: (800) 200-7890 and we will be happy to assist you with your request.